Privacy Policy

Effective Date: 31/01/2025ATB Taxi, Minibus & Limousine Service KFT (“we,” “us,” or “our”) is committed to safeguarding the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and protect your data when you book and use our transfer services. By using our website and services, you agree to the practices outlined in this policy.1. Business DetailsBusiness Name: ATB Taxi, Minibus & Limousine Service KFTAddress: 1138 Budapest, Szekszárdi utcaContact Email: [email protected]2. Data We CollectWe collect the following personal information to provide and improve our services:Personal InformationNameEmail addressPhone numberTransfer DetailsAccommodation address (where you will be staying during your trip to Budapest)Flight number (for arrival transfers only)Arrival date and timePick-up time (for departure transfers)Number of passengersOptional InformationAny special instructions or requests you voluntarily provide during the booking process.We do not intentionally collect sensitive personal information. If you choose to provide such information voluntarily, you consent to its processing.3. How We Use Your DataWe process your data for the following purposes:Booking and Scheduling Transfers: To confirm, manage, and deliver airport transfer services.Communication: To send booking confirmations, updates, and service-related notifications.Payment Processing: To securely process payments using third-party providers.Customer Support: To address inquiries, manage complaints, and resolve issues.Service Improvements: To analyze service usage and improve our operations.We will only use your data for the purposes for which it was collected unless required by law to process it for another reason.4. Legal Basis for Data ProcessingOur data processing is based on the following legal grounds:Contractual Necessity: To fulfill our obligations in providing transfer services.Consent: For optional data you choose to provide.Legal Obligation: To comply with regulatory and legal requirements.Legitimate Interest: For service improvement and operational management.5. Third-Party ServicesWe may share your data with the following third-party services to deliver our services effectively:Stripe: For secure payment processing. Stripe may collect payment details directly from you.Firebase: To securely store and manage booking data.Nodemailer: To send automated booking confirmation emails.These third-party services have their own privacy policies governing how they handle your data.6. CookiesWe do not actively use cookies on our website. However, your browser may locally store form input data to remember recently entered information for convenience.7. Data Storage and SecurityWe store your data securely in Firebase. We implement the following measures to protect your data:Encryption of sensitive information.Restricted access to authorized personnel only.Regular system monitoring and security audits.8. Data RetentionWe retain your data for as long as necessary to:Provide our services.Comply with legal obligations.Resolve disputes.Data no longer required will be securely deleted or anonymized.9. Your Data RightsYou have the following rights regarding your data:Access: Request access to your personal information.Correction: Request correction of inaccurate or incomplete information.Deletion: Request deletion of your data, subject to legal obligations.Objection: Object to specific data processing activities.Data Portability: Request transfer of your data to another service provider.To exercise your rights, contact us at [email protected].10. International Data TransfersIf our third-party service providers process your data outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your information.11. Changes to This Privacy PolicyWe may update this policy from time to time. Significant changes will be communicated through our website.12. Contact UsIf you have any questions or concerns about this Privacy Policy, please contact us at [email protected].